Breakage Insurance

Protect Your Device with Our Comprehensive Breakage Insurance

At Mobile Direct, we recognize that accidents are sometimes unavoidable. However, there's no need to worry—our Breakage Insurance provides you with peace of mind and protects your device from unexpected damage.

Coverage Details

Price

£49 per phone (one-time payment)

Coverage Start

Effective from the date of delivery

Validation Period

1 year from the delivery date

What’s Covered:

  • Front Screen: Coverage for any damage to the front screen of your device.
  • Back Glass: Protection for the back glass of your device against accidental damage.
  • Battery: Coverage for issues related to the battery.
  • Camera: Protection for the front and rear cameras from damage.
  • Microphone: Coverage for any damage to the device’s microphones.
  • Charging Port: Protection for the charging port against damage.
  • Audio Jack: Coverage for the audio jack in case of damage.
  • Baseplate and Frames: Protection for the baseplate and frames of your device

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What’s Not Covered:

  • Burn Damage: Claims will not be accepted for damage caused by burning, electrical failure or short circuits
  • Water Damage: Coverage does not include damage from water exposure.
  • Motherboard Damage: Claims for damage to the motherboard are not covered.

How to Apply for Breakage Insurance

Submit Your Claim

For initiating a breakage insurance claim, begin with your order number. Upload clear photos of the damaged device along with a detailed description of the damage and issues related to it.

Claim Approval

Our team will review the submitted information and approve your claim, if accepted.

Send Your Device

 Once approved, securely pack your device to prevent any additional damage during shipping. Note that we are not responsible for any damage that occurs during transit.

Inspection and Verification

Upon receipt, our technical team will perform a physical inspection to ensure the damage matches the description provided and update accordingly.

Why Choose Mobile Direct Breakage Insurance?

  • Complete Confidence: With our Breakage Insurance, you can use your device without the worry of accidental damage.
  • Affordable Protection: At just £49, you get comprehensive coverage for your device.
  • Easy Process: Simply add the insurance at checkout and start your coverage as soon as you have the device.
  • Get Started Today

    Ensure your device is protected with our Breakage Insurance. Add it to your purchase now and enjoy worry-free use of your device.
    For more information or to add insurance to your purchase, please contact our customer service team via Email:info@mobiledirectonline.co.uk or Call us +44 161 521 5551 . You can also visit our Store

    Breakage Insurance FAQs

    Click here to claim your insurance